WonderFold Limited Warranty for the United States
Updated February 13, 2026

Limited Warranty for WonderFold Products:

When you purchase a new, unused WonderFold product from www.wonderfold.com or an authorized seller of WonderFold products in the United States, your product is covered under our one-year manufacturer warranty. Our extended warranty warrants that parts that affect the functionality of the product will be free from manufacturing defects for one year from the date of purchase or date of delivery (if later than the date of purchase).  Our warranty applies only to the original purchaser of a product.

*All accessories purchased from February 1, 2023, onwards will be covered under our extended warranty, given that you have contacted us within one year from the delivery date.

Warranty for MiaMily Products:

MiaMily luggage products purchased through www.wonderfold.com or an authorized seller are covered under the manufacturer’s warranty, which covers manufacturing defects in workmanship and materials for a period of five years from the delivery date.

Warranty Claim Process:

To submit a claim, you will need proof of purchase showing the date of purchase, the retailer's name, and a list of the items purchased. Unfortunately, we won't be able to process your claim if this information cannot be provided.

After looking through your claim, if we find that a manufacturer defect exists with your WonderFold product that affects the product's functionality, we will, at our sole discretion, either repair or replace the part or product at no charge to you. In some instances, we will request the damaged part be returned to our warehouse for inspection. If the part is not shipped within three weeks of receiving the return label, the warranty for your product will be null and void for the remainder of the warranty period.

International customers will be responsible for the shipping cost of warranty/replacement part(s).

Exclusions and Limitations:

Some exclusions apply which are not covered by the one-year warranty, which includes but is not limited to:

• Damage due to normal wear and use, misuse, neglect, abuse, and alterations, including those caused by aftermarket accessories
• Damage caused by corrosion, mold, rust, sun intensity, sweat, detergents, sunscreen, damp storage, frequent washing, improper maintenance, storage, or failure to keep dry
• Exceeding weight restrictions
• Not using as instructed
• Not heeding warning labels and recommendations as provided on instructions or packaging
• Damage resulting from an accident, freight, or air transportation, or dropping the item
• Our warranty covers defects in workmanship and materials. However, it does not include damage caused by natural events such as earthquakes, hurricanes, tornadoes, floods, fires, hail, storms, or damage from animals/rodents.
• Certified refurbished open box products sold by WonderFold directly come with a 12-month warranty. Please note that this warranty covers functional issues only; cosmetic issues are not covered. Open Box purchases from any other retailer do not include a warranty.

Misuse of Warranty:

If there is any misuse of our warranty, the customer will no longer be able to file a warranty claim for past or future WonderFold purchases and the customer will be removed from all WonderFold programs they participate in.

Expired Warranty:

If your warranty has expired and you need to order replacement parts, please get in touch with us at hello@wonderfold.com

Unauthorized Dealers in the United States:

We want our customers to enjoy our products fully and firmly caution them against buying from an unauthorized dealer.

To ensure the integrity of your purchases, we recommend that you only purchase our products from authorized dealers. Because WonderFold cannot control the quality of products sold by unauthorized sellers, this warranty applies only to Products that were purchased from WonderFold or an authorized seller of WonderFold products in the United States, unless otherwise prohibited by law.  WonderFold reserves the right to reject warranty claims for Products purchased from unauthorized sellers, including unauthorized Internet sites.

Please contact us regarding the vendor in question, and we can confirm if they are authorized!

Customer Responsibilities:

Customers are responsible for submitting a warranty claim via our website as part of our warranty process. This includes uploading relevant photos, videos, providing detailed order information, and proof of purchase. Customers may also call us at (888) 681-1526 toll-free or write us at 5796 Martin Rd, Irwindale, CA 91706 to submit a warranty claim.

WonderFold reserves the right to modify or amend the warranty policy at any time, with or without notice.

There are no warranties which extend beyond those stated herein.  Any implied warranties that may be applicable to Products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty.  Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. 

Under no circumstances shall WonderFold be liable for any special, incidental, or consequential damages based upon breach of this limited warranty, breach of contract or strict liability.  Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. 

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

For any claims regarding missing parts, wrong items, or cosmetic damage, customers must contact WonderFold within 30 days from the delivery date to inquire about our return policy.

Last Updated: February 13, 2026